This privacy policy describes how Albuquerque Xeriscape (the “Site”) collects, uses, and protects information submitted through the consultation request line at albuquerquexeriscape.com. This Site operates as a free consultation request line connecting Albuquerque-area property owners with local xeriscape designers and installers.
Information we collect
When you call the phone number or submit the consultation request form, we collect the information you choose to provide, which typically includes your name, email address, phone number, property type, property address, approximate turf square footage, project timeline, and project description. The phone number on the Site is a tracked CallRail line; calls and caller-ID information may be logged for routing and quality purposes.
We use Google Analytics 4 and Microsoft Clarity to understand how visitors use the Site in aggregate, including pages visited, approximate location, device, and on-page behavior. These tools may set cookies or use similar identifiers as described in their respective privacy policies.
How we use your information
We use submitted information to route your consultation request to a local Albuquerque xeriscape designer in our provider network, to follow up regarding your project, to confirm ABCWUA rebate eligibility, and to improve the Site. We do not sell your information. We do not share your information with third parties except (a) the local provider matched to your request, (b) service providers strictly necessary to operate the Site (analytics, form processing, call tracking), or (c) when required by law.
Data retention
Consultation request data is retained for as long as needed to fulfill the request and to maintain reasonable business records. You can request deletion of your data at any time by emailing info@albuquerquexeriscape.com.
Cookies and tracking
The Site uses cookies and similar technologies for analytics and call attribution. You can disable cookies in your browser; parts of the Site may not function as intended if you do.
Third-party services
The Site uses Google Analytics 4, Microsoft Clarity, CallRail, and Formspree. Each of these services has its own privacy policy, which we recommend you review.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete information we hold about you, and to object to or restrict certain processing. Contact info@albuquerquexeriscape.com to exercise these rights.
Changes to this policy
We may update this policy from time to time. The current version is always posted at this URL with a Last Updated date at the top.
Contact
Questions about this policy can be sent to info@albuquerquexeriscape.com.